Disclaimer :

By submitting your application and Resume/Curriculum Vitae, you have consented to authorize www.SeekersConsult.com to process your personal data in accordance with the Personal Data Protection Act 2010 (PDPA)

Dengan mengemukakan permohonan, anda telah bersetuju untuk member kebenaran kepada www.SeekersConsult.com untuk memproses data peribadi anda selaras dengan Personal Data Protection Act 2010 (PDPA)

Thursday, 5 December 2019

Job Vacancy Korean Speaking Customer Service

Job ID 051201 : Korean Speaking Customer Service

Location: Shah Alam
Salary : RM7000 - RM8000

Minimum Requirements

  • Minimum 6 months of experience in the Airlines or Travel industry
  • Fluent in English & Korean
  • Able to work in shift operation 

Additional Advantages

  • A team player and positive attitude
  • Able to adapt to changes
  • Confidence and ability to do product selling
  • An extrovert with a customer service mindset will be a bonus

Job scope

  • End to end airline operation or Online Travel Assistance (OTA) or Social Media
  • Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
  • To be able to Handle Customer queries & with good customer service skills and travel-related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service
  • To be able to deal with customers and meet customer requirements

Other information 

  • Working days : 5 Working days 
  • Working hour: 24 x 7 shift (Rotational basis)
  • Bonus and Allowances: Transport allowance and once a year bonus

Please email your latest CV to job@seekersconsult.com with Subject: Job ID 051201 : Korean Speaking Customer Service