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Thursday, 5 December 2019

Job Vacancy Korean Speaking Customer Service



Job ID 051201 : Korean Speaking Customer Service


Location: Shah Alam
Salary : RM7000 - RM8000

Minimum Requirements


  • Minimum 6 months of experience in the Airlines or Travel industry
  • Fluent in English & Korean
  • Able to work in shift operation 


Additional Advantages

  • A team player and positive attitude
  • Able to adapt to changes
  • Confidence and ability to do product selling
  • An extrovert with a customer service mindset will be a bonus


Job scope

  • End to end airline operation or Online Travel Assistance (OTA) or Social Media
  • Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
  • To be able to Handle Customer queries & with good customer service skills and travel-related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service
  • To be able to deal with customers and meet customer requirements


Other information 

  • Working days : 5 Working days 
  • Working hour: 24 x 7 shift (Rotational basis)
  • Bonus and Allowances: Transport allowance and once a year bonus

Please email your latest CV to job@seekersconsult.com with Subject: Job ID 051201 : Korean Speaking Customer Service